Proudly serving the Kingsport and Johnson City region

If your water is stuck,
call Pink Duck!

Our plumbing experts are committed to providing outstanding service. You deserve more than a fix – you deserve an experience that makes you smile.

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Customer Reviews

Great experience! Pink Duck got me scheduled quickly, the technician showed up on time and had my issue resolved in no time! Pink Duck also took the time to follow up the next day to make sure everything was resolved. Prices are fair, highly recommend!
We were very satisfied with the service from Pink Duck.They were very courteous, knowledgeable and prepared to help us.They were also fair with the price.We highly recommend their service.
Was exceptionally pleased with Pink Duck Plumbing's responsiveness, customer service, communication, and ability to resolve an ongoing issue with my kitchen sink. Technician was very knowledgeable and was able to address the situation in one visit. While onsite, requested quotes for other work. Pricing is reasonable.
Company owners are not plumbers and have no experience.
Response from the owner: JB - We have no record of serving you. You must have us confused with another company. One of our owners has his CMC plumbing license and is a professional engineer who has designed plumbing systems for 15+ years. Currently, all of our technicians are individually licensed as well. Please reach out to our office for any additional clarification.
Response from the owner: Thank you for the review!
Response from the owner: Thanks so much Milena 🙌🏼 🙌🏼
I called Pink Duck this morning as I had a stopped up toilet. I was amazed but delighted when they said they would have someone out within a couple of hours. It was less than that and Justin came out and in no time he had the toilet unclogged. He asked me if there was anything else I needed him to do and so I asked him about flushing the hot water heater. He said he would be happy to do that and that did not take long either. I was so delighted with his friendliness and the fact that he got to work immediately and explained to me exactly what he was doing. I highly recommend Pink Duck and I think the management should be glad they have such a great employee as Justin; I will definitely use Pink Duck the next time I need a plumber.
Response from the owner: Barbara, thank you for giving us a call! We're so glad we were able to help get your plumbing flowing again. We do understand how much of an asset Justin is to our team and we're so glad to hear you agree! We'd be honored to serve you again, so if you need anything remember: If your water is stuck, call Pink Duck!
I cannot say enough wonderful things about Pink Duck Plumbing! It started with the super friendly and helpful lady I spoke with initially when I called, and they were even able to send a technician out to my home that same day! Manuel was our technician and he was awesome!! He was extremely professional, knowledgeable, and personable! He instantly made me feel comfortable and less stressed during a very stressful time, and he worked diligently to resolve our plumbing issue. I could not be more pleased with my experience from start to finish, and will be a loyal Pink Duck Plumbing customer for life!!
Response from the owner: Tiffany, thank you so much! We're so glad to hear you enjoyed your service start to finish. One of our goals is to help restore peace back into homes, so to know we have accomplished that for you gives us so much motivation. Thank you for taking the time to let us know about your experience. We hope you have a wonderful weekend!
Pink Duck was awesome. They came within an hour of my call, surveyed the problem and gave me estimates of repair. Justin was relentless in getting my line unclogged & in was charged as quoted. Great work!
Response from the owner: Thank you! We're super happy to hear you had such a great experience with us. Our fair and upfront pricing is something we ensure with each service. Thank you for taking the time to leave us a review!
I contacted Pink Duck Plumbing to fix a leaking water heater. Customer service was excellent and they were able to send a plumber withing a few hours of calling. Manuel provided excellent service from start to finish of the job. He was very courteous and professional in explaining each step of the repair and completed the job quickly and efficiently. I highly recommend calling Pink Duck Plumbing for terrific plumbing service provided at a fair price.
Response from the owner: James - Thank you so much. We're so happy you enjoyed our service and Manuel. We're very proud to have Manuel on our team and we're glad to know he has fans besides us! Taking the time to let us a know your experience helps us and Manuel so much. Thank you.
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5.0
Based on 30 reviews
powered by Google
Milena Gharibyan
19:03 07 Feb 25
Barbara Ellsworth
13:53 07 Feb 25
I called Pink Duck this morning as I had a stopped up toilet. I was amazed but delighted when they said they would have someone out within a couple of hours. It was less than that and Justin came out and in no time he had the toilet unclogged. He asked me if there was anything else I needed him to do and so I asked him about flushing the hot water heater. He said he would be happy to do that and that did not take long either. I was so delighted with his friendliness and the fact that he got to work immediately and explained to me exactly what he was doing. I highly recommend Pink Duck and I think the management should be glad they have such a great employee as Justin; I will definitely use Pink Duck the next time I need a plumber.
Tiffany Sells
14:02 06 Feb 25
I cannot say enough wonderful things about Pink Duck Plumbing! It started with the super friendly and helpful lady I spoke with initially when I called, and they were even able to send a technician out to my home that same day! Manuel was our technician and he was awesome!! He was extremely professional, knowledgeable, and personable! He instantly made me feel comfortable and less stressed during a very stressful time, and he worked diligently to resolve our plumbing issue. I could not be more pleased with my experience from start to finish, and will be a loyal Pink Duck Plumbing customer for life!!
Kevin Brickey
20:52 04 Feb 25
Pink Duck was awesome. They came within an hour of my call, surveyed the problem and gave me estimates of repair. Justin was relentless in getting my line unclogged & in was charged as quoted. Great work!
James Farmer
12:18 04 Feb 25
I contacted Pink Duck Plumbing to fix a leaking water heater. Customer service was excellent and they were able to send a plumber withing a few hours of calling. Manuel provided excellent service from start to finish of the job. He was very courteous and professional in explaining each step of the repair and completed the job quickly and efficiently. I highly recommend calling Pink Duck Plumbing for terrific plumbing service provided at a fair price.
Bryant Rutledge
11:38 17 Dec 24
⭐️⭐️⭐️⭐️⭐️We had an exceptional experience with Pink Duck Plumbing. Technician Manuel was incredibly respectful, courteous, and honest. He truly understood our concerns and provided the best solutions for our plumbing issues. His 20+ years of experience were evident, and his passion for his trade shone through.Manuel made us feel like family from the moment he arrived. His professionalism and warm personality made the entire process stress-free. We even enjoyed learning about his interests outside of work, prior to his arrival.Thank you, Pink Duck Plumbing, and especially Manuel, for the outstanding service. We highly recommend them for reliable and trustworthy plumbing services.
Scott Fogle
01:54 12 Nov 24
Called in the morning and they came on the same day in the afternoon. The CSR Abby was very helpful, friendly and professional. Manuel the plumber replaced the flapper and fill valve inside the toilet tank and was in and out within 30 minutes. Great experience from start to finish. Very pleased with communication and quality of work. Highly recommend Pink Duck Plumbing!!
Tony Bleckley
00:17 19 Oct 24
Brian was able to recommend and install a pump/grinder for a basement bathroom. The bathroom pump has been a great addition with no problems. Installed a toilet , shower and two sinks. I received excellent advice and service.
Christy Horne
18:08 13 Oct 24
Called Brian from Pink Duck Plumbing for a bad toilet leak. He was very professional and friendly. Highly recommend Pink Duck Plumbing
Keith Jones
15:48 13 Oct 24
Brian from Pink Duck Plumbing came and fixed a leaking toilet we had. He did a great job and was very friendly and professional. Recommended them for your plumbing needs.
Nancy Fitzgerald
15:44 13 Oct 24
My 87 year old Dad had a water leak that had made his water bill go from $50 a month to over $173 for the month. We got in touch with Brian from Pink Duck Plumbing. He found the water leak and repaired it. While he was there he also found that the water pressure PSI was over 140 and it is supposed to be under 80. He was very professional and explained each issue. We highly recommend Pink Duck Plumbing!!
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