Water Heater Repair & Replacement

If your water’s stuck (or ice cold) call Pink Duck.

Nobody wants to wake up to a cold shower. Whether your water heater is leaking, rumbling, or just plain giving out, Pink Duck Plumbing is here to help Tennessee homeowners in the Tri-Cities area figure out if it’s time for a quick repair or a full replacement – and we’ll never pressure you into one when you don’t need it.

We shoot our customers straight. Here’s what you need to know.

When to Repair vs. Replace Your Water Heater

We get this question a lot: “Can you fix it, or do I need a new one?”

Here are the signs you might be better off replacing:

It’s 10+ years old and repairs keep stacking up
The hot water runs out faster than it used to
Rusty water or visible corrosion on the tank
Strange noises – popping, rumbling, or banging
A leaky tank (if the tank itself is cracked, it’s game over)

Now, if it’s a faulty heating element, a bad thermostat, or sediment buildup? We can probably fix it. We always check the basics first before talking replacements.

High-Efficiency Water Heaters: Worth It?

Absolutely.

Upgrading to a high-efficiency model saves you money in two ways: lower utility bills and fewer service calls. They’re built smarter, with better insulation and faster heat recovery. Some even qualify for energy rebates.

So yeah, it costs a little more upfront – but over time, you’ll notice the savings. And if you’ve got a big family or run out of hot water constantly, the upgrade is a no-brainer.

Why Choose Pink Duck for Your Install?

A water heater isn’t something you want installed halfway. Our installs are clean, code-compliant, and built to last.

We’ll walk you through your options without the pushy sales pitch – and leave you with hot water and a clean utility closet.

Is a Tankless Water Heater Right for You?

Tankless water heaters are awesome – but they’re not the right fit for every home. If you’ve got a household with three or more people, want endless hot water, have limited space, or travel often and want to save energy while you’re away, then a tankless setup might be a great fit for you.

Homeowners love tankless water heaters for a few big reasons. First, they deliver truly endless hot water – no more running out mid-shower. They’re also incredibly energy-efficient, using up to 30% less energy than traditional tank models. Because they mount on the wall, they free up valuable floor space, which is especially helpful in smaller homes. And with proper maintenance, tankless units can last 15 to 20 years, giving you a longer return on your investment.

Thinking About Going Tankless? Read This First

We’ll shoot you straight: tankless units cost more upfront, and they sometimes require a larger gas line and sometimes electrical upgrades. Not every home is ready “as-is.”

Before you switch, we’ll do a proper home inspection to see what’s needed and give you a clear, no-surprise quote.

We know how to service all the top brands, and we’ll get your system back online fast.

Call the Duck. We’ll Get It Unstuck.

Whether you need a quick fix or a whole new water heater, we’ll help you make the right call – no pressure, just honest plumbing.